Luton MSK Service Provider Change Update

HCRG Care Group’s contract to deliver Musculoskeletal (MSK) Services in Luton will come to an end on 30 September. From 1 October, the service will be provided by Cora Health.

Please note that the Luton Intermediate Care Rehabilitation Service (LICRS) will continue to be delivered by HCRG and will not be impacted by this change to the MSK service.

Referrals should continue to be made to the current service as usual up to and including Tuesday 29 September. From 1 October, all new referrals should be directed to Cora Health. If you are a service user who wishes to self-refer into the service, please visit Cora Health’s website and navigate to the Luton MSK page.

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Luton CMSK

This Musculoskeletal Service provides assessment, advice, and treatment for all musculoskeletal (MSK) conditions in the Luton area, for adults over 16 years. We can help to treat a range of conditions, relating to:

  • Muscles
  • Joints
  • Bones
  • Tendons
  • Ligaments
  • Some nerve-related conditions.
  • Persistent/chronic pain

Musculoskeletal covers joints, nerves, muscles, tendons, ligaments, cartilage, and spinal discs. The service treats people with musculoskeletal conditions – joint pain, shoulder pain, back pain, stiffness, and physical disabilities.

How do I access the Luton MSK service?

There are 2 ways you can access the Luton Musculoskeletal service:

  1. GP referral – you can get a referral to the Luton MSK service via a GP appointment, if your GP decides you need to be referred to the service they will create a referral and you will receive an appointment.
  2. Patient self-referral – patients who would like to self-refer can fill in the self-referral form provided. Please outline the problems you have been having, upon submission this form will be assessed by our experienced clinical team, and if eligible a convenient appointment at one of our locations. This will be followed by a letter to your home address confirming the date, time and location of your appointment.
    Please note: self-referral is for physiotherapy only.

Service Information

More information on self referrals

Criteria

  • Please note – self-referral is for physiotherapy only.
  • Please note – If you are under 16, have recently had surgery or have multiple joint or muscle
    pains please do not complete the form but seek assistance from your GP.
  • In some cases, you may be required to see your GP for further assessment prior to being referred into the service, in which case we will contact you and let you know.

Your referral, outlining the problems you have been having, will be assessed and triaged by our experienced clinical team. You will then be offered a convenient appointment at one of our locations.

Please see the below self referral form:

Self Referral Form

Pre-referral advice

Please see your GP first if you have:

  • Existing diagnosis of Cancer.
  • Severe Low Back Pain with night sweats, fever, sickness.
  • Unexplained weight loss.
  • Severe constant night pain.
  • Severe pain with history of fatigue.
  • Hot or swollen joints.
  • Generally unwell.
  • A problem that is effecting more than one body part.

Physiotherapy - What do we provide?

  • Assessment and diagnosis of musculoskeletal conditions.
  • A plan to inform, educate and deliver a programme suited to your individual needs.
  • Treatment for patients which may involve advice/education, exercise therapy and/or hands on therapy with emphasis on exercise and adopting a healthy lifestyle.

Appointments and Classes

  • Physiotherapy 1-1 appointments.
  • Physiotherapy telephone consultations.
  • Classes including: OA knee/lower limb class, Functional mat based back class, MSK functional Rehab class, Shoulder class, BeST back class and Back School.

Advanced Physiotherapy Practitioner - What do we provide?

  • To assess, diagnose and tailor management plans.
  • To assess complex musculoskeletal problems.
  • To assess patients for which conservative management has not worked.
  • To assess and direct referral for further imaging investigations (MRI, US, X-ray, NCS) or bloods as appropriate.
  • To assess patients that may be suitable for and deliver injection therapy.
  • To screen and complete onward referrals for patients who may need secondary care intervention or alternate service management.

Appointments

  • Advanced Physiotherapy Practitioner 1-1 appointments.
  • Advanced Physiotherapy Practitioner telephone consultations.

Self-Management Resources

We understand that you may need some help finding useful resources. We are happy to provide a list of websites that could be of assistance. To view the websites of any of the listed organisations, please click on their name. If a website is not available, we have provided a telephone number for your convenience.

View here

Contact us

Tel: 0300 247 1112

Email: VCL.LUTONMSK@nhs.net for queries

Emergency contacts

Contact NHS 24 on telephone number 111, or attend A&E if you have recently developed:

  • Difficulty passing or are unable to pass urine.
  • Loss of bowel control.
  • Unstable gait, feet do not go where you want them to.
  • Numbness or tingling around your back passage or genitals.
  • Loss of sexual function, unable to achieve and maintain an erection, lack of sensation during sexual intercourse.

Pain Management

The Pain Management Team based at Wigmore Lane are here to help you regain control of your pain experience and live a life that you recognize.

For more information click here 

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